Arch Stone is committed to the protection of your personal information. The Company will adhere to the provisions of the NSW Privacy and Personal Information Protection Act 1998 (“the Act”) in relation to the information it acquires, holds, uses or communicates relating to any of our stakeholders, customers, staff or other persons.
Collection of personal information
When you engage in certain activities on this web site, such as requesting information, downloading information or other content, Arch Stone may ask you to provide certain information about yourself or your Company by filling out and submitting an online form. This is completely optional for you to engage in or not.
If you elect to engage in these activities, Arch Stone may ask that you provide us personal information, such as your name, contact details (including addresses, phone, fax and email), and other business related identifying information to help us determine how we might be able to help you and your company.
Arch Stone will only collect sufficient information necessary to enable us to comply with your request for information. Communications sent by the Arch Stone web site will be sent to appropriate Arch Stone staff for action as needed.
How your personal information is used
All information collected by Arch Stone is necessary to conduct the business of Arch Stone as a sales consultancy firm.
Arch Stone’s use of personal information is limited to the purposes for which it was collected except where the individual has agreed to another use or in emergency circumstances.
Arch Stone will only retain personal information for as long as is necessary, and will then dispose of the personal information securely, in accordance with approved methods.
Disclosure of personal information
Disclosure of Personal Information is limited to the purpose for which it was collected. No Personal Information will be disclosed to a third party without your consent, except where it is legally required.
There are interactive features on the Arch Stone website, including newsletters, whitepapers, request for services and sales tools. These features are opt-in services and by their nature require that certain details be transmitted to third parties. Please remember that any information that is disclosed in these sites are public information and that you should not post any information that you do not want seen.
Recording of your e-mail address
If you send us a message, the Company will record your e-mail address. This e-mail address will only be used for the purpose in which you have provided it. We will not use your e-mail address for any other purpose and will not disclose it without your consent; however, the Company may monitor some e-mail communications for statistical and quality purposes.
E-mail is not a secure form of communication and that Arch Stone cannot guarantee that your message will not be viewed by someone else when sent to us. We strongly recommend that you write to us if the information you wish to provide is highly confidential.
Security of your personal information
Arch Stone has a number of security measures in place to protect your information. There are categories of security information that can only be accessed with a login name and password. These security measures aim to ensure that only authorised users are able to access Personal Information. Users should ensure that their login name and password are kept securely, and not accessed by others. Arch Stone encrypts your personal information and thereby aims to prevent unauthorised parties from viewing such information when it is transmitted to Arch Stone.
Your choices with respect to personal information
Arch Stone recognises and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to the Company to be used, and you indicate this preference when you provide your personal information to us, we will endeavour to honour your preference.
Please note that if you provide Arch Stone with inconsistent privacy preferences (for example, by indicating on one occasion that we may contact you with course information offers and indicating on another occasion that they may not), we cannot guarantee that your most recent privacy preference will be honoured.
Collection of information
When you visit the Arch Stone website, you can review the site anonymously and access important information without revealing your identity.
No attempt will be made to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect Arch Stone logs.
In order to improve our site, we use ‘cookies’ to track your visit. A ‘cookie’ is a packet of information that allows the server (the computer that houses the web site) to identify and interact more effectively with your computer.
Most browsers are initially set to accept cookies. You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Please refer to your computer browser instructions or help screens to learn more about these functions. If you reject all cookies, you may not be able to use our websites.
Arch Stone Closed Loop Sales (CLS)
CLS is the Companies sales process and methodology that is used for capturing, tracking and reporting all sales related activities for any given sales opportunity. There is information stored on the Companies system about prospects and customers, their buying trend and patterns etc.
(a) CLS server usage information – the server logs and records details about user access. This information is used for investigating access difficulties, improving server performance and tracing any breaches of security. The information is also used for statistical analysis of access times and locations and other patterns of use to aid in systems planning and improvement. Information is not released to any third party. Only authorised staff have access to the server logs.
(b) Site usage information – CLS automatically tracks.